RDU International Airport, serving the Raleigh-Durham area, is a bustling hub. Navigating the car rental process after a long flight can feel overwhelming. But with a little planning and knowledge, picking up your rental car at RDU can be quick and easy. This guide will walk you through the process, answering common questions and offering tips for a smooth experience.
Where are the Rental Car Counters Located at RDU?
The RDU rental car facility is located just a short distance from the terminals. You'll find it easily accessible via a covered walkway connected directly to the airport. All major rental car companies are housed in a single, centralized location, making it convenient to compare options and choose your preferred provider. Look for clear signage directing you to the "Rental Car Center" upon exiting baggage claim.
How Do I Get to the Rental Car Center from Baggage Claim?
Getting to the rental car center from baggage claim is straightforward. Follow the clearly marked signs indicating "Rental Cars." The walkway is well-lit and covered, protecting you from the elements. There are also moving walkways to assist with your luggage, making the journey even easier. The entire process should take you no more than 5-10 minutes, depending on your terminal and the distance to your chosen rental car company's counter.
What if I have a lot of luggage?
RDU airport is designed with the convenience of travelers in mind. The walkway to the rental car center is accessible for all types of luggage, including oversized items. Moreover, many rental car companies offer assistance with luggage loading and unloading. Don't hesitate to ask a rental agent for help if you're struggling with your bags.
What Documents Do I Need for Car Rental Pickup at RDU?
Before heading to the rental counter, ensure you have all necessary documents readily available. You'll typically need:
- A valid driver's license: Make sure it's not expired.
- Your reservation confirmation: This can be printed or displayed on your phone.
- A credit card: Most rental companies require a credit card for payment and security deposit.
- Your preferred method of payment: Cash is rarely accepted as a full payment method for car rentals, though some places might allow partial payment.
Can I use a debit card?
While credit cards are preferred, some rental companies may accept debit cards, but they often require a larger security deposit. It's always best to confirm your debit card acceptance policy with your chosen rental company before you arrive. Be prepared for potential additional fees or requirements when using a debit card.
What are the common car rental companies at RDU?
RDU boasts a comprehensive selection of major rental car companies, including Avis, Budget, Enterprise, Hertz, Alamo, and National, among others. You will find several smaller, regional providers also available, giving you ample choices to suit your needs and budget. It's advisable to compare prices and options from several companies to find the best deal for your trip.
How long does the rental car pickup process usually take at RDU?
The time it takes to pick up your rental car at RDU can vary. However, with a pre-booked reservation and all necessary documents ready, the entire process, from reaching the rental counter to driving away, should typically take no more than 15-20 minutes. Expect longer wait times during peak travel seasons or if you experience unexpected delays.
What if I need to make changes to my reservation?
If you need to change your reservation, contacting your rental car company directly is the most efficient method. Most companies offer phone support and online portals for modifying your booking. However, be aware that changes made close to your pickup time may incur additional fees or limitations.
In conclusion, picking up a rental car at RDU Airport can be a quick and painless process with a little preparation. By having your documents ready and knowing where to go, you can minimize your wait time and get on your way to enjoying your trip promptly.
